Telecom showcase
Protect
Proactive outage notification
Thousands of customers discover an outage at once and call before the operator can explain it.
Interactive showcase using representative operator data.
How the intervention moves
- 1
Receives the network incident and affected area.
- 2
Finds affected subscribers and enterprise SLA accounts.
- 3
Checks compensation policy and message eligibility.
- 4
Sends a clear outage notice before customers complain.
- 5
Routes SLA exceptions to the right account manager.
Representative conversation
Autoplay previewAsterline
There is a service interruption in your area. We are working to restore it.